Question 1

What payment methods do you accept at EHG?

Accepted Answer

At EHG, we've got you covered! We accept all major credit cards, so you can go in the running to win your dream getaway with ease and confidence. Your next adventure is just a swipe away!

Question 2

When will I be charged next for my subscription with EHG?

Accepted Answer

Your billing follows the rhythm of your subscription choice. If you're on a monthly plan, expect a charge every month from your sign up date - so if you joined us on the 10th, that's your specific day each month! For our yearly adventurers, your next charge will be on your subscription anniversary.

Question 3

How can I cancel or change my subscription plan with EHG?

Accepted Answer

Thinking about switching things up or taking a break? No worries! Just log in to your account, head over to "My Account," and you can easily cancel or change your subscription level. And the best part? There are no cancellation fees! We're all about making your experience as flexible and hassle-free as possible.

Question 4

What is EHGs' refund policy?

Accepted Answer

We understand that plans can change! You can cancel your subscription at any time, and it will take effect at the end of your current billing cycle. This way, you can enjoy the benefits of your subscription up until the very last day you've paid for.

Question 5

Are Exclusive Holiday Getaways tax deductible?

Accepted Answer

Great question! Generally, personal holidays and rewards programs are not tax deductible. However, it's always best to consult with a tax professional to understand what applies to your specific situation.

Question 6

Is it possible to participate if I'm out visiting a different state or country?

Accepted Answer

You can subscribe as a member of EHG from any state within Australia with the exception of residents from South Australia.

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